Support
Answers to common questions, and a real person when you need one.
Frequently asked questions
How do I get a good camera count?
Lay the tiles face up, a little apart, and take the photo from straight above with the tiles filling most of the frame. Good light helps; avoid strong glare on glossy tiles.
After the photo, Domino Score shows every tile it read with its numbers. Tap a tile to fix it or remove it, tap Add a Missed Tile for one it didn't find, then tap Use to put the total into the hand. You can also choose a photo from your library, or try the sample photo to see how it works.
How many free camera counts do I get?
Free players get a set number of camera counts in each game, shown under Count with Camera when you enter a hand. Counts from Count Tiles with Camera on the home screen have their own small daily allowance. Typing points on the keypad is always free and unlimited. Premium removes the camera limits.
I entered a hand wrong. How do I fix it?
Tap the undo arrow at the top of the game to remove the last hand. To change an older hand, tap it in the list: you can change who won, the points, the capicú and blocked tags, or delete it. If the fix changes who reached the target, the game reopens or ends on its own.
How do capicú and blocked hands work?
In a team or individual game, choose a Capicú bonus under House Rules when you set up the game. When a hand ends with a capicú, tap the Capicú chip and the bonus is added to that hand's points. +25 is free; +50 and +100 are Premium house rules.
For a blocked hand (tranque), pick the side that won the count, enter the points your table gives it, and tap Blocked so the hand is marked in the list.
Can we stop a game before anyone reaches the target?
Yes. Open the game's options (the … button) and tap End Game Now. Whoever is ahead wins. You can pick the game back up later with Keep Playing.
How do I restore my purchase?
Open Settings (the gear on the home screen) and tap Restore Purchases. Make sure you're signed in to the App Store with the same Apple Account you used to buy Premium.
How do I cancel my subscription?
Subscriptions are managed by Apple, so you cancel in your Apple Account settings:
- On your iPhone, open the Settings app.
- Tap your name, then Subscriptions.
- Choose Domino Score and tap Cancel Subscription.
You can also go straight there: manage subscriptions.
You keep Premium until the end of the period you've already paid for. To avoid being charged again, cancel at least 24 hours before the renewal date. If you cancel during the free trial, you won't be charged. A lifetime purchase never renews, so there's nothing to cancel.
Still stuck?
Email us and a real person will get back to you. If the camera misread your tiles, tell us what kind of set you play with (double 6, 9, 12 or 15, and the tile colors).
feedback@strangemesa.com